Ideal Home Health
Frequently Asked Questions
Answers to Your Common Questions About Home Care and Our Services
Getting started with home health care can lead to many questions. Here, you'll find clear and concise answers to common questions about our services, the enrollment process, and how we can support you or your loved one.
Contact UsCommon Questions from Patients
Am I eligible to receive care?+
If you live in New York, have Medicaid and need help with daily tasks, you are likely eligible for care. Contact us today to speak to an Ideal Home Health representative and learn more about your eligibility.
Where are Home Health Aide services available?+
Home Health Aide services are available to anyone living in the 5 boroughs of New York City, including Manhattan, Brooklyn, Queens, Staten Island and the Bronx.
How much does this program cost? Is it free?+
Medicaid pays for this program, and the services we provide are included in your coverage. This program is free for all members of Medicaid.
Can I switch from another home care agency?+
Yes! Ideal Home Health provides top rated service in New York City. Contact us and we will assist you in transferring your care to our experienced team of home health aides and administrative representatives.
Who can I choose to be my caregiver?+
We will recommend a skilled home health aide that is trained in your specific care requirements.
Common Questions from Caregivers
What are the requirements to apply as a Home Health Aide?+
To apply as a home health aide, as part of our complete application process we request a Home Health Aide certificate from a NYC DOH training facility, proof of eligibility to work legally in the US (I-9 Form), your medical history, completion of a background check, and completion of a drug screening.
Ready to Get Started?
If you have a question that isn't answered here or are ready to begin the enrollment process, please contact our team.
